Is there an issue?
Send us an email, give us a call, reserve time on calendly
We qualify the issue with you, solve or decide for escalation, remote or onsite intervention.
We go with you through the issue, configuration, coaching, escalation to Fotoware case if cannot be solved.
We follow-up with Fotoware and back with you, until issue solved or isolated.
We verify solution or fix results with you, report to Fotoware and to you, close the support case!